Shipping Policy

Orders are prepared with care before dispatch. Processing and delivery times may vary by product, destination, order volume and courier availability.

Available shipping methods and charges are shown at checkout where supported. Customers are responsible for providing a complete and accurate delivery address and reachable contact details.

Once an order has been dispatched, delivery may be handled by a third-party courier. Delays caused by couriers, weather, customs, public holidays or other circumstances outside our reasonable control may affect estimated delivery times.

If a parcel arrives visibly damaged, please document the packaging and item promptly and contact Adornbyonee with your order details.